Privacy Policy Effective Date: 4/08/2024 Kleening Maids Llc (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our cleaning services. By using our services, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect We collect personal information in several ways when you interact with our services. This may include: - Personal Identification Information: Name, phone number, email address, billing address, and other similar information. - Service Details: Information related to the services you request, such as service address, preferred schedule, and special requests. - Payment Information: Payment details including credit/debit card information or other payment methods (through third-party payment processors). - Usage Data: Information collected automatically when you access our website or interact with our online platforms, including IP addresses, browser type, and browsing behavior. 2. How We Use Your Information We use your information for the following purposes: - To provide and improve our cleaning services. - To communicate with you regarding your appointments, inquiries, or service updates. - To process payments and handle billing. - To send marketing communications (with your consent) related to our services and special offers. - To comply with legal obligations and enforce our terms of service. 3. How We Protect Your Information We take proper security measures to protect your personal information. This includes the use of encryption for sensitive payment data, secure servers, and restricting access to your information to authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: - With Service Providers: We may share your information with third-party vendors or partners who assist us in providing our services (e.g., payment processors, marketing platforms). - Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others. 5. Retention of Data We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. 6. Your Rights You have the following rights regarding your personal data: - Access: You may request access to the personal data we hold about you. - Correction: You may request corrections to any inaccurate or incomplete information we have. - Deletion: You may request the deletion of your personal data, subject to certain exceptions. - Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly. 7. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically for any changes. 8. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at: Kleening Maids LLC Nw Egret Ave, Port St Lucie, FL 34983 Email: maidkleensfl@gmail.com Phone: 772-480-4356